Help & Support

GiftSmart helps you create gift lists, save ideas, invite friends and family, and protect surprise buying activity until the reveal date.

How the main pages work

• Home shows your next important list, quick actions, and list shortcuts.
• Lists is where you create and manage birthday, Christmas, wedding, baby shower, and custom gift lists.
• Add Item lets you paste a product link, browse stores, or add a manual item. You can save an item to a list or keep it without a list for later.
• My Gifts shows every gift idea you have saved, including items that are not on a list yet.
• Friends helps you manage friends and family, invite them to GiftSmart, and add them to lists.
• Notifications shows important app updates such as invites, list activity, and reminders.

Lists, guests, and surprises

If you own a list, guest reservations and purchases are designed to stay hidden from you until the reveal date. Invited guests can coordinate by reserving or marking gifts as bought so duplicate gifts are easier to avoid.

Saving items without a list

You can save gift ideas before deciding where they belong. These appear in My Gifts with a no-list state and can be added to a list later.

Email

support@giftsmart.uk

Common Requests

• Help signing in or creating an account.
• Help creating, editing, or sharing a gift list.
• Help with product links or item details.
• Reporting a bug, abusive content, or an invitation you did not expect.

Account Deletion

Account deletion is managed from the GiftSmart admin or account settings area.